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Vacancy: Operation Manager | VAS Lagos – Lagos

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Job Title: Operation Manager | VAS Lagos
Company: ERecruiter Nigeria
Country: Nigeria
State: Lagos
State/City: Lagos
ID: 119278567
Publication Date: 04/12/2017

 

Job Description: Operation Manager | VAS Lagos

Company: ERecruiter Nigeria

Requirements:
Key Requirements:

Minimum of Bachelors Degree

Approximately 4-6 years relevant or transferrable experience. 40% must be VAS experience

VAS experience is a must have

Certificate Management Programs (e.G. Project Management, Product Management)

Completed NYSC

Post Graduate degree, MA/MBA/MSc [optional

Excellent documentation and presentation skills

Excellent man and resource management skills

Good analytical, numerate, reporting and computer skills

Good interpersonal skills

Good communication (verbal and written) skills. Above average competence using Microsoft Office Suite

Required Experience & Training

Project management/support

Service Delivery

Customer/Vendor Service management

Process Management

Software/Systems Development/Quality Assurance (or other technology related discipline

Personal Attributes

Presentable, well spoken with good interpersonal communication

Professional, Mature (Not age)

Self-motivated with a can do attitude

People, results and solutions oriented

Logical thinker and problem solver

Leadership skills and Trustworthy

ALL SUITABLE CANDIDATES MUST COME FROM VAS
Responsibilities:
Our Client since its establishment as a mobile solutions company has been engaging with consumers in the mobile environment, delivering services of high standards, quality and value based on understanding of consumers behaviour, demographics and psychographics. Their services cover local and international organisations, various industries including Entertainment, Banking, Manufacturing, Transportation and Health. They currently have an opening for an Operations Manager.

Reports to the Senior Business Manager

Job Profile:

The operations manager would ensure the organisation is running as well as it possibly can by managing day-to-day activities, analysing statistics with a smooth efficient service that meets the expectations and needs of customers and clients.

Key Responsibilities:

Ensure company services and projects are delivered on time and to specification.

Coordinate day to day inter departmental activities.

Manage customer, vendor, MNO and Industry Regulator relationships.

Maintain service standards by ensuring internal processes are followed.

Identify, Solve (where possible) or escalate operational issues.

Ensure relevant information is shared amongst all departments.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

Age requirements:
Minimal experience: No experience
Gender: Indistinct

 

 

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